The Surfer’s Journal / The Golfer’s Journal, San Clemente — Membership Manager

September 2023 - Present
 

• Managed event planning and execution ensuring exceptional guest satisfaction

• Produced summaries and recap presentations for event hosts and sponsor activities

• Worked with sponsors and customers to provide member only benefits and externally reported effectiveness in generating revenue

• Analyzed and reported on e-commerce metrics

• Developed and managed e-commerce product listings

• Product inventory management

• Managed circulation processes and generated reports

• Provided regular internal feedback on membership results weekly, quarterly, and annually 

• Assisted in executing email marketing campaigns and reviewing effectiveness

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Pixster Photo Booth Rental, Southwest — Regional Production Manager

February 2023 - September 2023
 

• Trained management team in all Southwest U.S. territories

• Oversaw weekly, and reviewed quarterly, performance based on client satisfaction and Pixster’s expectation for providing the highest quality product in the industry

• Led a team of over a dozen managers and over 140 event staff

• Worked closely with the owner of the company on new products, business development, and social media accounts

• Communicated with high level clients, both corporate and private, to develop custom packages to suit their needs

For my full resumé and experience, please contact me



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